FAQs

Frequently Asked Questions

 

What is the AuraSync Smart Cupping Massager?

✨ It's an advanced device integrating dynamic suction, therapeutic heat, red light, and vibration for at-home relief and recovery.

How often should I use my AuraSync device?

⏰ We recommend 10-15 minutes per area, 2-3 times a week, or as needed for muscle relief.

Does the massager leave marks on the skin?

🔴 Yes, temporary red "cup marks" may appear. These are normal and usually fade within 3-7 days, indicating boosted circulation.

How do I clean my AuraSync Cupping Massager?

🧼 Simply wipe the cups and device with a damp cloth after each use, ensuring it's dry before storing.

Is shipping free for AuraSync products?

🚚 Yes! We offer free standard shipping on all AuraSync Wellness orders.

How long does delivery usually take?

📦 Orders are processed in 1-3 business days, with delivery typically taking 7-15 business days from dispatch.

What is your return policy?

✅ We offer refunds or replacements for defective/faulty items reported within 30 days of delivery.

What makes AuraSync different from traditional cupping?

💡 AuraSync offers smart features like heat, red light, and adjustable suction for an enhanced, personalized, and convenient experience.