Shipping Policy

At AuraSync Wellness, we're dedicated to ensuring your path to well-being is smooth from start to finish. Here's what you need to know about our shipping process:

Processing Your Order All AuraSync orders are processed with care within 1-3 business days, excluding weekends and public holidays. Once your order is confirmed, we'll begin preparing it for dispatch.

Shipping Times To bring you the highest quality products, our items are shipped directly from our global fulfillment partners. Please allow 7-15 business days for delivery after your order has been processed. While we strive for timely delivery, please note that occasional delays can occur due to factors like customs processing or unforeseen carrier issues.

Free Shipping on All Orders We believe wellness should be accessible. That's why AuraSync Wellness offers FREE shipping on all orders, with no hidden fees for standard delivery.

Tracking Your Delivery Once your order is dispatched, you'll receive a shipping confirmation email with a tracking number. Please allow up to 72 hours for the tracking information to become available in the system. If you don't receive tracking details within 5 business days of your purchase, please contact us.

Important Notes:

  • Accurate Address: Please ensure your shipping address is entered correctly at checkout. AuraSync Wellness is not responsible for delays or losses due to incorrect information provided. Reshipping fees may apply if an order is returned due to an address error.

  • Lost or Stolen Packages: We are not liable for packages confirmed as delivered by the carrier that are subsequently lost or stolen. In such cases, we recommend contacting the delivery carrier directly to file a claim.

For any further questions or concerns regarding your shipment, our support team is here to help!